Explore Frequently Asked Questions
Do you offer pick-up?
Currently, we do not offer pick up, although we do offer Free Shipping for all orders to the continental United Sates. We also have physical locations in Hawaii, Louisiana, and Florida. Click here to be taken to our location page for address and contact information of our physical stores.
I am looking for a style that I saw in person but I can't find it on the website
Our website is brand new as of February 2023. To ensure we can deliver all items purchased on our online store in a timely manner, we are starting with a limited selection of our socks. We will continue to add new styles and build our online offering over the coming months. For a larger selection of socks, please visit one of our physical locations found on the Our Locations page.
How do I wash my socks?
Our socks can be washed in cold water with similar fabrics. We recommend avoiding washing with abrasive materials as this can pill the socks or cause rubbing. You can hang to dry after or tumble dry on low.
What is the best size of sock for me?
All of our socks are based on standard US shoe sizes. Many products are labeled Men’s and Women’s for general sizing purposes, but in most cases, one size fits most. Please visit our Sizing & Materials page for more information.
What are your socks made of?
We produce our socks with two main techniques – Printed and Woven. The first (printed) is a process where the socks are pressed within a high-temperature machine to transfer the vivid, colorful designs our team creates. The process also renders the socks a bit thinner and lighter feeling. The second (woven) is knit traditionally and is not run through a heat press. This leaves the socks feeling thicker and softer.
Printed: Cotton & Polyester Blend
Woven: Cotton, Nylon & Spandex Blend
I have a question about shipping, returns or exchanges
Please visit our Shipping & Returns page here for all information.
I have sent an email or DM and have not heard back
Thank you for reaching out and for your patience. Firstly, please check that you have messaged us at the correct locations below with the proper spelling:
Email – support@justfunsocks.com
Instagram - @justfunsocksofficial
Facebook – Just Fun Socks
Our Customer Experience team can take up to 3 working days to respond to customer inquiries based on ticket volumes. Working days do not include Saturday, Sunday and national holidays. During sale periods or the holiday season, our response time may be longer due to increased volume. Our team will always try their best to get back to you as quickly as possible, your patience is appreciated.
How do I track my order?
When your order has been shipped you will receive a shipping confirmation email that includes a tracking link. Click ‘Track your order' to see the status of your shipment. The tracking number provided will give you the most up-to-date information on your order.
There was a mistake in my shipping address
Please double check your checkout information before you complete your order—we’re unable to modify or make edits once it’s been placed. If we receive your order back to our warehouse due to an incomplete/incorrect address, we will be in contact to collect the correct information. Additional shipping fees may apply.
Do you have a wholesale program?
Yes! Please contact us at support@justfunsocks.com for more information.
Do you offer custom socks?
While we manufacture socks that are exclusive to us at Just Fun Socks, we currently do not offer one-off custom socks for individuals or businesses.
Do you offer quantity discounts for large corporate or event orders?
For large corporate or event orders, please contact support@justfunsocks.com with the details of your order and we will be happy to help.
Still Have a question?